Live🇬🇧🇫🇷🇩🇪🇸🇪🇪🇸🇮🇹🇳🇱🇨🇭🇵🇱🇩🇰🇳🇴🇫🇮🇮🇪🇵🇹🇦🇹🇧🇪🇬🇧🇫🇷🇩🇪🇸🇪🇪🇸🇮🇹🇳🇱🇨🇭🇵🇱🇩🇰🇳🇴🇫🇮🇮🇪🇵🇹🇦🇹🇧🇪

Get in touch

Have a question about your account, need technical support, or want to learn more about our services? We are here to help.

How to reach us

Choose the channel that works best for you. Our team is ready to assist with any question.

Email Support

For general inquiries, account questions, and feedback

support@kestrionbank.com

Response within 4 hours

Phone Support

Speak with a representative directly

+46 72 149 80 98

Mon-Fri, 8:00 AM - 8:00 PM CET

Live Chat

Quick answers from our virtual assistant

Available in your dashboard

24/7 availability

Head Office

Visit our headquarters

Kestrion Bank Tower, 42 Finance Boulevard, Stockholm, Sweden

By appointment only

Department contacts

Reach the right team directly for faster resolution.

General Support

support@kestrionbank.com

Account questions, login issues, feature requests, and general inquiries.

Security Team

security@kestrionbank.com

Report suspicious activity, compromised accounts, or security vulnerabilities.

Billing & Payments

billing@kestrionbank.com

Fee disputes, refund requests, payment failures, and billing inquiries.

Press & Media

press@kestrionbank.com

Media inquiries, interview requests, and partnership opportunities.

Office Hours

Monday - Friday8:00 AM - 8:00 PM CET
Saturday9:00 AM - 5:00 PM CET
SundayClosed (emergency support available)
Public HolidaysEmergency support only

Emergency support is available 24/7 via email at security@kestrionbank.com or by calling our emergency line.

Our Offices

Stockholm

Global Headquarters

Kestrion Bank Tower, 42 Finance Boulevard, 114 56 Stockholm

London

European Operations

71 Queen Victoria Street, London EC4V 4AY

New York

Americas Operations

350 Fifth Avenue, Suite 4200, New York, NY 10118

< 4h
Email Response
< 2min
Live Chat Wait
24/7
Security Hotline
99.9%
Resolution Rate

Need immediate help?

Browse our support center for instant answers, or start a live chat with our team.